Player Wellbeing

Responsible Gaming
at 7999et

Gaming should be fun, engaging, and always within your control. 7999et provides every player with the tools, information, and support needed to keep gambling a safe form of entertainment — not a source of harm.

18+ Only Platform
24/7 Support Available
Self-Exclusion Tools
Deposit Limits

Gaming That Stays In Control

At 7999et, responsible gaming is not a checkbox — it is a core part of how we operate. We understand that online casino games and sports betting are enjoyed by millions of players across Bangladesh as a form of entertainment, but we also recognise that gambling carries inherent financial risk and can, for some people, become problematic. Our job is to give every player the knowledge and tools to stay in control at all times.

The 7999et platform enforces a strict 18+ age restriction across every touchpoint. No player under the age of 18 may register an account, make a deposit, or place a wager. We take this obligation seriously, and we will verify a player's age at any stage of their account lifecycle if we have reasonable grounds to suspect eligibility requirements are not met. Any account found to belong to a minor will be closed immediately and all balances returned.

Beyond age verification, 7999et provides a suite of self-management tools that put you in the driver's seat. Whether you want to cap how much you deposit in a week, take a short break from gaming, or remove yourself from the platform entirely for an extended period, those options are available to you at any time from within your Account Settings. No questions asked, no waiting period — the tools activate as soon as you apply them.

We also believe that awareness is the first line of defence. The information on this page covers the warning signs of problem gambling, practical self-assessment questions, and clear guidance on where to get help if you or someone you know needs it. Please read it carefully, and do not hesitate to reach out to our support team at any time if you have concerns about your own play patterns.

How 7999et Keeps You Safe

Strict 18+ Age Policy

Access to every feature on 7999et — including registration, deposits, bonuses, and wagering — is limited to adults aged 18 and above. We verify age during KYC and may request documentation at any time.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your 7999et wallet. Limits take effect immediately upon activation and can only be raised after a mandatory cooling-off period.

Session Time Reminders

Enable time reminders that notify you after you have been playing for a set duration. Staying aware of how long you have been gaming is one of the simplest ways to keep your sessions balanced.

Time-Out Periods

Take a structured break of 24 hours, 7 days, or 30 days with a single click. During a time-out your account is inaccessible for gameplay and deposits, while withdrawals of existing balances remain available.

Self-Exclusion

Request a self-exclusion period of 6 months, 1 year, or permanently close your account. Once activated, self-exclusion cannot be reversed before the chosen period ends. This is our strongest responsible gaming tool.

24/7 Support Access

Our support team is available around the clock via live chat on the platform. If you are worried about your gambling habits — or those of someone close to you — reach out at any time. We respond promptly and confidentially.

Activating Your Safety Tools

All responsible gaming controls are accessible directly from your 7999et account dashboard. You do not need to contact support to activate them — they are self-service, instant, and free to use.

To access your controls, log in to your account and navigate to Account Settings → Responsible Gaming. From there you can manage every tool listed below. Changes to deposit limits that reduce your current cap take effect immediately. Requests to increase a cap are subject to a mandatory 48-hour review period before they become active.

If you are unable to access your account or prefer to speak with someone directly, contact our support team via live chat and a member of staff will assist you in applying the appropriate settings without delay.

Important: Once a self-exclusion is applied, 7999et will not reinstate access before the exclusion period expires — even if you request it. This is intentional: the cooling-off period is designed to work.
1
Set a Deposit Limit

Go to Account Settings → Responsible Gaming → Deposit Limits. Choose a daily, weekly, or monthly limit in BDT. Enter your preferred amount and confirm. The limit activates instantly and applies to all deposit methods including bKash, Nagad, Rocket, Upay, and USDT.

2
Enable Session Time Reminders

Go to Account Settings → Responsible Gaming → Session Reminders. Select how long your session should run before you receive a notification — 30 minutes, 1 hour, or a custom duration. A visible on-screen alert will appear when your chosen time is reached.

3
Activate a Time-Out

Go to Account Settings → Responsible Gaming → Time-Out. Select a period of 24 hours, 7 days, or 30 days. Confirm your choice. Your account will be locked for gameplay and deposits for the chosen duration. Existing balance withdrawals remain accessible throughout.

4
Request Self-Exclusion

Go to Account Settings → Responsible Gaming → Self-Exclusion. Choose 6 months, 1 year, or permanent closure. Once confirmed, your account is locked immediately. All pending bonuses are forfeited. Your existing balance will be returned to your registered payment method upon request.

5
Contact Support Directly

If you prefer not to manage these settings yourself, simply open the live chat on the 7999et platform and tell our support agent what you need. We will apply deposit limits, time-outs, or self-exclusion on your behalf, immediately and confidentially.

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being entertainment and starts affecting other areas of your life. If you recognise three or more of the following statements in your own behaviour, we strongly encourage you to use the self-exclusion tool or contact our support team.

You spend more time or money on gambling than you originally planned, and find it difficult to stop once you have started.
You chase losses — placing more bets to try to recover money you have already lost, rather than accepting the loss and stopping.
You feel restless, irritable, or anxious when you try to reduce or stop gambling.
You neglect work, studies, family responsibilities, or personal relationships because of the time or money spent gambling.
You use gambling as a way to escape stress, anxiety, depression, or other personal difficulties.
You have borrowed money, sold possessions, or used funds meant for essential expenses (rent, food, bills) in order to gamble.
You conceal the amount of time or money you spend gambling from family members or close friends.
Despite previously deciding to cut back or stop, you have made multiple unsuccessful attempts to control your gambling.
If you recognise these signs: Please use the self-exclusion tool in your Account Settings, or contact the 7999et support team immediately via live chat. You can also reach us by email at [email protected]. We will help you apply the appropriate controls without judgement or delay. You are not alone — seeking help is the right call.

Support Is Always Available

Whether you want to apply a limit, take a break, or simply talk through your concerns, 7999et's support team is here for you at any hour of the day.

Live Chat

The fastest way to reach us. Open the live chat widget inside the 7999et platform — our team responds within minutes, 24 hours a day, 7 days a week.

Email Support

Send your responsible gaming request to [email protected] with the subject line "Responsible Gaming". We aim to respond within 24 hours.

Account Self-Service

Log in and visit Account Settings → Responsible Gaming to manage deposit limits, time-outs, and self-exclusion entirely on your own — no need to contact anyone.

Tips for Healthy Play

Set a Budget Before You Play

Decide how much you are comfortable spending before you open any game. Treat that amount like a ticket price for entertainment — once it is gone, the session is over. Never gamble with money earmarked for essential expenses.

Track Your Time

It is easy to lose track of time when gaming. Use the session reminder feature on 7999et, or set a simple alarm on your phone. Regular breaks help you stay sharp and make better decisions.

Play for Fun, Not to Earn

Approach gambling as entertainment, not a reliable income source. Every game on 7999et — from cricket betting to slots — is governed by chance. Past wins do not predict future outcomes.

Talk to Someone You Trust

If you are finding it hard to talk to 7999et support directly, consider speaking to a trusted friend or family member about your concerns. Opening up is often the most important first step toward regaining control.

A note on chasing losses: One of the most common and damaging patterns in problem gambling is chasing losses — increasing bet sizes or playing for longer in an attempt to win back money already lost. If you catch yourself doing this, stop immediately, close the platform, and consider activating a time-out. No single session is worth the financial and emotional cost of chasing.

Ready to Play Responsibly?

Now that you know how 7999et supports safe, informed gaming, explore our platform with confidence. Browse cricket betting markets, try our slot collection, or visit our FAQ for more answers.

18+ Only — Gambling Involves Financial Risk — Please Play Responsibly